{"id":2268,"date":"2023-04-24T09:00:20","date_gmt":"2023-04-24T07:00:20","guid":{"rendered":"https:\/\/blog.kombo.co\/?p=2268"},"modified":"2024-09-16T12:58:12","modified_gmt":"2024-09-16T10:58:12","slug":"la-question-du-jour-ai-je-droit-a-une-compensation-en-cas-de-retard-de-mon-train-sncf-ou-ouigo","status":"publish","type":"post","link":"https:\/\/www.kombo.co\/blog\/fr\/la-question-du-jour-ai-je-droit-a-une-compensation-en-cas-de-retard-de-mon-train-sncf-ou-ouigo\/","title":{"rendered":"La question du jour : Ai-je droit \u00e0 une compensation en cas de retard de mon train SNCF ou Ouigo ?"},"content":{"rendered":"<h2><span style=\"color: #001354;\"><strong>\u2753 Vous nous avez demand\u00e9<\/strong> <\/span><\/h2>\n<h3><strong><span style=\"color: #208cfb;\">La question du jour : Ai-je droit \u00e0 une compensation en cas de retard de mon train SNCF ou Ouigo ?<\/span><\/strong><\/h3>\n<p><span style=\"color: #001354;\">La SNCF et Ouigo proposent en effet des <strong>compensations en cas de retard<\/strong> \u00e0 l\u2019arriv\u00e9e.<\/span><\/p>\n<p><span style=\"color: #001354;\"><strong>Pour la SNCF<\/strong>, voici les compensations en fonction du retard de votre train <span style=\"color: #208cfb;\"><a style=\"color: #208cfb;\" href=\"https:\/\/www.kombo.co\/en\/train\/inOui\"><strong>Inoui<\/strong><\/a><\/span> ou <span style=\"color: #208cfb;\"><a style=\"color: #208cfb;\" href=\"https:\/\/www.kombo.co\/en\/train\/intercites\"><strong>Intercit\u00e9s<\/strong><\/a><\/span> :<\/span><\/p>\n<ul>\n<li><span style=\"color: #001354;\">entre <strong>30 min et 2h<\/strong> de retard : <strong>25%<\/strong> du prix du billet<\/span><\/li>\n<li><span style=\"color: #001354;\">entre <strong>2h et 3<\/strong>h de retard : <strong>50%<\/strong> du prix du billet<\/span><\/li>\n<li><span style=\"color: #001354;\"><strong>au-del\u00e0 de 3h<\/strong> de retard : <strong>75%<\/strong> du prix du billet<\/span><span style=\"color: #001354;\">Vous devez r\u00e9clamer votre compensation via le <a href=\"https:\/\/www.kombo.co\/fr\/train\/SNCF\/garantie-g30\"><strong><span style=\"color: #208cfb;\">formulaire G30<\/span><\/strong><\/a>.<\/span><br \/>\n<span style=\"color: #001354;\">Le remboursement se fait alors sous forme de <strong>bon d\u2019achat ou de virement bancaire<\/strong> en fonction de la dur\u00e9e du retard.<\/span><span style=\"color: #001354;\">Pour <strong>Ouigo<\/strong>, voici les compensations en fonction du retard :<\/span><\/li>\n<li><span style=\"color: #001354;\">entre<strong> 1h et 1h59<\/strong> de retard : <strong>25%<\/strong> du prix du billet<\/span><\/li>\n<li><span style=\"color: #001354;\"><strong>plus de 2h<\/strong> de retard : <strong>50%<\/strong> du prix du billet<\/span><span style=\"color: #001354;\">Le remboursement se fait alors sous forme de <strong>bon d\u2019acha<\/strong>t, que vous pouvez recr\u00e9diter sur votre compte bancaire si vous le souhaitez.<\/span><span style=\"color: #001354;\">Pour retrouver <strong><span style=\"color: #208cfb;\"><a style=\"color: #208cfb;\" href=\"https:\/\/www.kombo.co\/fr\/train\">les informations sur toutes les autres compagnies de train, rendez-vous sur Kombo<\/a><\/span>.<\/strong><\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u2753 Vous nous avez demand\u00e9 La question du jour : Ai-je droit \u00e0 une compensation en cas de retard de mon train SNCF ou Ouigo ? La SNCF et Ouigo proposent en effet des compensations en cas de retard \u00e0 l\u2019arriv\u00e9e. Pour la SNCF, voici les compensations en fonction du retard de votre train Inoui [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":2269,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[70],"tags":[],"class_list":["post-2268","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe"],"_links":{"self":[{"href":"https:\/\/www.kombo.co\/blog\/wp-json\/wp\/v2\/posts\/2268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kombo.co\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kombo.co\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kombo.co\/blog\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kombo.co\/blog\/wp-json\/wp\/v2\/comments?post=2268"}],"version-history":[{"count":3,"href":"https:\/\/www.kombo.co\/blog\/wp-json\/wp\/v2\/posts\/2268\/revisions"}],"predecessor-version":[{"id":2330,"href":"https:\/\/www.kombo.co\/blog\/wp-json\/wp\/v2\/posts\/2268\/revisions\/2330"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kombo.co\/blog\/wp-json\/wp\/v2\/media\/2269"}],"wp:attachment":[{"href":"https:\/\/www.kombo.co\/blog\/wp-json\/wp\/v2\/media?parent=2268"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kombo.co\/blog\/wp-json\/wp\/v2\/categories?post=2268"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kombo.co\/blog\/wp-json\/wp\/v2\/tags?post=2268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}