# Kombo > Kombo (legal entity: ARTEA SAS, SIREN 820 902 377) is Europe's multimodal > travel comparison and booking platform. Travellers can search and book train, > bus, flight, carpooling and car rental tickets across Europe in a single > query, across 400+ operators. Free to use — prices match what carriers offer > directly. Founded in 2016. Headquartered in Saint-Denis, France. > Website: https://www.kombo.co/ > > FR: comparateur multimodal de billets de train, bus, avion, covoiturage et > location de voiture en Europe. ## About Kombo is an independent travel aggregator that queries 400+ European transport operators in real time — trains, buses, flights, carpooling and car rental — and displays all results in a unified interface. It is the first French platform to combine all transport modes in a single search and booking flow, available on web and mobile app. Kombo is not owned by any carrier. Results are ranked impartially. Prices displayed match those available directly on carrier websites — Kombo earns a commission from partners. Kombo is a registered French travel operator (Atout France licence IM093190004), a member of Entreprises du Voyage, and has held an official SNCF accreditation since 2019. Payments are PCI-DSS compliant. The platform is fully GDPR-compliant, with data hosted in Europe. ## Key Numbers - 400+ partner transport operators - 100,000+ possible routes across Europe - 1,000,000+ visitors per month - 4.7/5 average rating on the App Store (2,000+ reviews) - 4.7/5 average rating on Google Play (2,000+ reviews) - 4.4/5 average rating on Trustpilot (3,000+ reviews) - Customer support 7 days a week, response time under 4 hours - In business since 2016 ## What Makes Us Different **All transport modes in one search.** Kombo is one of the only platforms to aggregate train, bus, flight, carpooling and car rental simultaneously. Most competitors cover a single mode. **Up to 50% savings.** Comparing across modes and 400+ operators consistently surfaces cheaper alternatives single-mode platforms cannot show. **Neutral and independent.** Not owned by any carrier. No paid placement. No exclusivity agreements distorting the display. **Same price as booking direct.** No markup on the vast majority of tickets. **Group bookings.** Kombo is one of the only platforms allowing online group booking from 10 to 60 passengers, with flexible payment options. **Human customer support.** A dedicated team based in France, reachable 7 days a week, response time under 4 hours — including for last-minute travel emergencies. **French and European company.** GDPR-native, data hosted in Europe, fully regulated as a travel operator. **vs. Omio, Busbud, SNCF Connect, Trainline:** Kombo covers more routes by combining train, bus and flight in a single search. **vs. Comparabus, Kelbillet, Busradar, Checkmybus:** Kombo lets you complete the full booking without leaving the app, at the best available price. ## Services & Pricing - **Platform access**: free for travellers - **Train (Europe)**: from €19 (e.g. Ouigo Paris–Lyon) to €200+ - **Bus (Europe)**: from €5 (FlixBus, BlaBlaCar Bus) to €80+ - **Flights (intra-Europe)**: from €30+ aggregated low-cost fares - **Carpooling**: from €5 to €50 depending on distance (BlaBlaCar) - **Car rental**: aggregated rates from major providers (Avis, Hertz, Sixt, etc.) Kombo charges no service fee on the vast majority of tickets. Any applicable processing fees are displayed transparently before purchase confirmation. ## Compatible Discount Cards **SNCF (purchasable directly on Kombo):** - Carte Avantage Jeune, Adulte, Senior - Carte Liberté **SNCF (recognised at checkout):** - Carte Famille Nombreuse - Cartes TER - TGV Max Jeune, TGV Max Senior **Other carriers:** - Trenitalia: Cartafreccia - Renfe: Tarjeta Dorada - Deutsche Bahn: BahnCard - Eurostar: Club Eurostar ## Payment Methods - Credit & debit cards: Visa, Mastercard, American Express - Digital wallets: Apple Pay, Google Pay, PayPal - Chèques-Vacances Connect (ANCV) and illicado gift cards - Buy now, pay later: 3 interest-free instalments via Floa ## Partner Operators by Country ### France - **Train**: SNCF, TGV INOUI, Ouigo, Trenitalia, Eurostar, TER, Frecciarossa, European Sleeper - **Bus**: FlixBus, BlaBlaCar Bus, Alsa, Altibus, National Express - **Carpooling**: BlaBlaCar ### Italy - **Train**: Trenitalia, Italo, Frecciarossa - **Bus**: FlixBus, Marino Bus, Marozzi, Itabus - **Carpooling**: BlaBlaCar ### Spain - **Train**: Renfe, Ouigo España, Iryo - **Bus**: Alsa, Socibus, Movelia, Damas, Cambus, Interbus, Linecar, Aisa - **Carpooling**: BlaBlaCar ### Germany - **Train**: Deutsche Bahn (DB), Flixtrain, SNCF, Trenitalia, Italo - **Bus**: FlixBus, RegioJet - **Carpooling**: BlaBlaCar ### Belgium & Netherlands - **Train**: SNCB, NS, European Sleeper ### Switzerland - **Train**: SBB / CFF / FFS ### Airlines (all markets) Air France, easyJet, Transavia, Volotea, Vueling, Iberia, ITA Airways, Royal Air Maroc, Air Algérie, and more. ### Car Rental (all markets) Avis, Hertz, Sixt, Europcar, Budget, Enterprise, Ada, Alamo, and more. ## Service Area Primary coverage: Europe. **Full coverage**: France, Germany, Italy, Spain. **Partial coverage**: United Kingdom, Belgium, Netherlands, Switzerland, Portugal, Austria, Poland, Czech Republic, and more. International routes available depending on operators. Coverage is continuously expanding. ## Booking & Ticketing The booking process on Kombo works in four steps: 1. **Search**: enter origin, destination, date and number of passengers. Kombo queries all partner operators simultaneously across all transport modes. 2. **Compare**: results are displayed and can be filtered by transport mode, price, journey duration, number of connections and operator. 3. **Select & pay**: payment is processed securely on Kombo (see payment methods above). 4. **Receive tickets**: tickets are sent by email (PDF or download link) immediately after payment confirmation, available in digital format on smartphone, with Apple Wallet and Google Wallet support. No printing required in most cases. ## Cancellations & Refunds Cancellation and refund conditions depend on the ticket and the operator. - **Flexible tickets**: changes or cancellations can be done online on Kombo. Refunds follow the operator's conditions (timeline and any applicable fees). - **Non-refundable tickets**: some fares (e.g. Ouigo, low-cost buses) do not allow cancellation. This is clearly stated before purchase. - **Disruptions (operator-side cancellation or significant delay)**: the refund must be requested directly from the operator. Kombo customer support can assist with the rebooking or refund process. - **Processing time**: refunds are generally processed within 5–10 business days, depending on the operator and original payment method. ## Sustainability Kombo allows travellers to offset their CO₂ emissions by contributing to tree-planting programmes directly from the app. Per-journey carbon footprint data is displayed at the comparison step to support informed, lower-impact choices. ## Locations Headquarters: 5 Rue Pleyel, 93200 Saint-Denis, France ## Contact & Support - **Website**: https://www.kombo.co/ - **Contact form**: https://www.kombo.co/contact - **Help centre (FAQ)**: https://help.kombo.co/kb/en - **Support hours**: 7 days a week, 9 am – 9 pm Paris time (CET/CEST) - **Response time**: under 4 hours - **Languages supported**: French, English, Spanish, Italian, German, Dutch, Portuguese ## Legal & Compliance - Company name: ARTEA SAS - SIREN: 820 902 377 - Registered French travel operator — Atout France licence IM093190004 - Member of Entreprises du Voyage - Official SNCF accreditation since 2019 - PCI-DSS compliant payments - GDPR-compliant; personal data is not sold to third parties for advertising ## Markdown Mirrors (Clean AI-Readable Versions) Every dynamic landing page on Kombo has a plain-Markdown mirror. Append `/index.md` to any landing-page URL to get the clean content without navigation, scripts, or layout chrome. Examples: - https://www.kombo.co/fr/train-Paris-Lyon/index.md - https://www.kombo.co/en/bus-Paris-London/index.md - https://www.kombo.co/fr/voyage/Paris/index.md A complete index of mirror URLs is available via the master sitemap at https://www.kombo.co/sitemap.xml (look for `sitemap_markdown_mirrors_*.xml`). ## Frequently Asked Questions **Q: Is Kombo free to use?** A: Yes. The platform is entirely free for travellers. Kombo earns a commission from carrier partners. Prices match those offered directly by operators on the vast majority of tickets. **Q: How is Kombo different from Trainline, Omio, or Google Flights?** A: Trainline focuses primarily on trains. Omio covers train, bus and flights but in fewer countries. Google Flights covers flights only. Kombo aggregates train, bus, flight, carpooling and car rental in a single search across 400+ operators in Europe — with a human customer support team in France. **Q: Which transport modes can I compare on Kombo?** A: Train, bus, flight, carpooling and car rental — all in a single search across 400+ European operators. **Q: Which countries are covered?** A: Primarily Europe — France, Germany, Italy, Spain, UK, Belgium, Netherlands, Switzerland, Portugal, Austria, Poland, Czech Republic, and more. International routes are available depending on the operators. **Q: Does Kombo charge service fees?** A: No, in the majority of cases. Any applicable processing fees on specific international or special tickets are always shown transparently before you confirm your purchase. **Q: How do I receive my ticket?** A: Tickets are sent by email (PDF or download link) immediately after payment confirmation. They are valid in digital format on smartphone in nearly all cases — no printing required. Apple Wallet and Google Wallet are supported. **Q: Can I cancel or modify my ticket?** A: Yes, for all cancellable tickets, directly on Kombo. Cancellation and exchange conditions follow the issuing operator's policy and are displayed before purchase confirmation. **Q: What happens if my train, bus or flight is cancelled or delayed?** A: For operator-side cancellations or significant delays, the refund request must be made directly to the operator. Kombo's customer support team can assist with rebooking or with following up on the refund. **Q: Does Kombo offer night trains?** A: Yes. Kombo aggregates available night train offers in Europe (e.g. SNCF, Trenitalia, European Sleeper) when these services are offered by partner operators. **Q: Can I book for multiple passengers?** A: Yes. You can search and book tickets for multiple adults, children or seniors in a single search. **Q: Can I book for groups?** A: Yes. Kombo is one of the only platforms allowing online group bookings from 10 to 60 passengers, with flexible payment options. **Q: What payment methods are accepted?** A: Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, Chèques-Vacances Connect, illicado, and 3 interest-free instalments via Floa. **Q: How do I contact Kombo support?** A: Via the contact form at https://www.kombo.co/contact or the help centre at https://help.kombo.co/kb/en. Support is available 7 days a week with a response time under 4 hours. Urgent requests (imminent travel) are prioritised. **Q: Is Kombo safe for payments?** A: Yes. Payments are PCI-DSS compliant. Personal data is protected under GDPR. Kombo does not sell personal data to third parties for advertising purposes. ## Additional Resources - Help centre & full FAQ: https://help.kombo.co/kb/en - Contact form: https://www.kombo.co/contact - Trustpilot reviews: https://www.trustpilot.com/review/kombo.co - Legal notice & terms: https://www.kombo.co/legal